Cookies Policy

    Last Updated: June 25, 2026

    Puppies Breath Pet Concierge
    74 Elm Street, Suite 255 | West Springfield, MA 01089
    Phone: (413) 306-9953 | Email: puppiesbreathpetconcierge@gmail.com

    1. What Are Cookies?

    Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and provide information to website owners about how visitors use their site.

    2. How We Use Cookies

    Puppies Breath Pet Concierge uses cookies to:

    • Ensure our website functions correctly
    • Remember your preferences and settings
    • Analyze website traffic and user behavior
    • Improve the performance and user experience of our site
    • Support our booking and scheduling functionality
    • Enable our live chat and AI concierge features

    3. Types of Cookies We Use

    Strictly Necessary Cookies

    These cookies are essential for the website to function. They enable core features such as page navigation, form submissions, and booking functionality. The site cannot function properly without these cookies and they cannot be disabled.

    Performance & Analytics Cookies

    These cookies collect anonymous information about how visitors use our website — such as which pages are visited most, how long visitors stay, and any error messages encountered. This data helps us improve our website. All information collected is aggregated and anonymous.

    Functional Cookies

    These cookies allow our website to remember choices you make (such as your name or region) and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.

    Marketing & Targeting Cookies

    These cookies may be set by our advertising partners to build a profile of your interests and show you relevant content on other sites. They do not directly store personal information but uniquely identify your browser and device.

    4. Third-Party Cookies

    Our website may include functionality from third-party services that set their own cookies, including:

    • Google Analytics — website traffic and behavior analysis
    • Google Maps — location and mapping services
    • Booking & Calendar Systems — appointment scheduling functionality
    • Live Chat / AI Services — chat widget functionality

    These third parties have their own privacy and cookie policies, which we encourage you to review.

    5. How to Manage Cookies

    You can control and manage cookies in several ways:

    Browser Settings:

    Most browsers allow you to refuse or delete cookies. Instructions for common browsers:

    • Chrome: Settings → Privacy and Security → Cookies and Other Site Data
    • Firefox: Options → Privacy & Security → Cookies and Site Data
    • Safari: Preferences → Privacy → Manage Website Data
    • Edge: Settings → Cookies and Site Permissions

    Please note that disabling cookies may affect the functionality of our website, including the ability to book services online.

    Opt-Out Links:

    6. Cookie Retention

    Cookies are retained for varying periods depending on their type:

    • Session cookies are deleted when you close your browser
    • Persistent cookies remain on your device for a set period (typically 30 days to 2 years) or until you delete them

    7. Updates to This Policy

    We may update this Cookies Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

    8. Contact Us

    For questions about our use of cookies:

    Puppies Breath Pet Concierge
    74 Elm Street, Suite 255 | West Springfield, MA 01089
    Phone: (413) 306-9953
    Email: puppiesbreathpetconcierge@gmail.com